Welcome to Sufol.my (“Website”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By accessing or using https://www.sufol.my, you agree to the terms of this policy.

1. Information We Collect

We collect different types of information to provide and improve our services, including:

A. Personal Information

When you make a purchase, register an account, or contact us, we may collect:

1. Name
2. Email address
3. Phone number
4. Billing and shipping address
5. Payment details (processed securely via third-party payment providers)

B. Non-Personal Information

We may collect non-identifiable data, including:

1. Browser type
2. Device information
3. IP address
4. Website usage analytics

2. How We Use Your Information

We use the collected information for the following purposes:

1. To process orders and provide customer support
2. To improve our website and services
3. To communicate with you regarding promotions, updates, and offers (only with your consent)
4. To comply with legal obligations
5. To prevent fraud and secure our platform

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can manage or disable cookies through your browser settings, but some features of the site may not function properly.

4. Data Protection & Security

We implement appropriate security measures to protect your personal data. However, no online transmission is 100% secure. By using our services, you acknowledge this risk.

5. Sharing Your Information

We do not sell or trade your personal information. However, we may share data with:

1. Third-party service providers (e.g., payment processors, delivery services) for order fulfillment
2. Legal authorities when required by law
3. Business partners for promotional campaigns (only with your consent)

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

7. Your Rights & Choices

You have the right to:

1. Access, update, or delete your personal data
2. Opt out of marketing communications
3. Restrict data processing under certain conditions

To exercise these rights, contact us at customercare@sufol.my.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Sufol Creations Sdn Bhd
Email: inquiry@sufol.my

Sufól Home: (+60) 4-424 1388
Sufól Sofa: (+60) 11-5169 5619

Effective Date: 08th of January 2025